Bilingual (German/English) Customer Service Internship

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Convertize, a digital company based in London, is looking for a multilingual

candidate for the position of Customer Service Assistant Manager for our European

market.

Role and Responsibilities:

• Reply to customers’ emails (in German and English, additional European language will be a plus: Italian, French, Dutch)

• Overseeing purchase on the Internet

• Assist in marketing service

• Moderation on social media portal

• Translation of marketing materials

• Creation of product sheets

• Manage refund and payment

• Creation of templates, update of websites terms and conditions

  Requirements:

• Hard working candidates with strong attention to detail and able to see the big picture

• Being outgoing and enjoy dealing with customers as well as business partners

• Good knowledge of MS Office applications

• Native German and excellent English

  Benefits:

• Dynamic, fast moving, rapidly growing environment, where we value creativity and innovation, technical excellence and responsibility/ownership

• Paid Internship (£650 per month)

• Free gym access