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Technical Writer_Cumulocity IoT

Software AG


Cumulocity GmbH is a 100% subsidiary of Software AG. We are looking for a Technical Writer* IoT for Cumulocity GmbH at their location in Düsseldorf.

Are you a language expert* with a strong affinity for modern, innovative technologies? Or are you a software developer* with a passion for language and writing? Can you translate complex technical information into clear, consistent and easy to understand instructions for users, developers and administrators? Then join us as a Technical Writer* for our Cumulocity IoT platform and be part of an international, dynamic, committed product development team.



The Technical Writer* provides excellent, comprehensive and up-to-date product documentation for our Cumulocity IoT platform.



In this role you will:

  • Document new features clearly and understandable and keep the UI documentation up to date
  • Review and maintain administrator-focused installation and operation manuals and developer-focused documentation like SDK descriptions and tutorials
  • Show a high level of accuracy with respect to our language, terminology and layout standards
  • Work closely and iteratively with the development team to gather relevant information for the customer-facing documentation and adapt developer input to our documentation standards
  • Follow existing processes to communicate the workflow and track changes (for example in Jira)



  • The best of two worlds: Start-up atmosphere, secured by an established parent company
  • Work with the latest IoT technologies, the most exciting technologies in the industry today
  • Reasonable working hours thanks to Scrum and 30 days annual vacation
  • Individual career planning and continuous training
  • Menu checks and company bicycle



This position requires both technical and linguistic skills:

  • University degree in software engineering, technical documentation, linguistics or equivalent field
  • Several years of experience in writing various types of software documentation (UI guides, SDK descriptions, tutorials, release notes) for various target audiences (users, developers, administrators), with a strong attention to details and focus on quality
  • Excellent written and verbal English language skills; German desirable 
  • Experience in working in an authoring environment, authoring in HTML editing tools (e.g. Markdown), and ideally in working in a Git version control system
  • Experience in working in an agile environment and ability to adapt quickly to changing product priorities
  • Strong communication skills and team player in a widely distributed international team
  • Ideally knowledge in one or more of the following fields: Cloud technologies, IoT, REST, Java, Javascript, C#



Please apply only online. Your application should contain a short cover letter, a curriculum vitae in tabular form as well as your training and work references.

*f/m/d - diversity matters!


Your contact:

Tanja Topal, Manager HR Recruiting & Onboarding DACH, Phone +49 (0) 681 210 3105


  • Düsseldorf Flehe (40221)

Über das Unternehmen

Die Software AG unterstützt die digitale Transformation von Unternehmen. Mit der Digital Business Platform der Software AG können Unternehmen besser mit Kunden interagieren, ihre Geschäftsmodelle weiterentwickeln und neue Marktpotenziale erschließen. Im Bereich Internet der Dinge (IoT) bietet die Software AG ihren Kunden führende Lösungen zur Integration, Vernetzung und zum Management von IoT-Komponenten sowie zur Analyse von Daten und zur Vorhersage von zukünftigen Ereignissen auf Basis künstlicher Intelligenz. Die Digital Business Platform basiert auf Technologieführerschaft und jahrzehntelanger Expertise bei Softwareentwicklung und IT. Die Software AG beschäftigt über 4.500 Mitarbeiter, ist in 70 Ländern aktiv und erzielte 2017 einen Umsatz von 879 Millionen Euro.

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