German-speaking Outreach & Customer Success Working Student (m/f/d)

Your Mission

Call warm leads (follow-ups, reminders, check-ins) and be the friendly first voice of Vivid Start.

Qualify needs & remove blockers: determine UG vs. GmbH status, next steps, missing documents.

Guide through our checklist and set clear micro-deadlines.

Coordinate notary appointments: propose slots, confirm details, share prep materials.

Introduce Vivid products when relevant.

Keep the CRM spotless: notes, funnel stage, tasks.

Localize & improve German call/email/SMS scripts and FAQs

Collect feedback and surface common questions to improve our product and content.

Your Profile

German C1 (phone-ready) and good English for internal updates.

Comfort with phone outreach: clear communication and empathy.

Experience in Customer Success / Support / SDR/BDR or similar.

Reliable documentation and follow-through; very organized.

Self-starter in a scrappy MVP environment; enjoys iterating scripts/processes.

Tool savvy: ChatGPT, CRM, calendars (e.g., Calendly), email, spreadsheets.