Download_on_the_App_Store_Badge_DE_RGB_blk_092917
Externer Job
Bewerbung über Webseite des Unternehmens. Bewerbung über Webseite des Unternehmens.

Working Student Customer Happiness (German speaking) - Weekend shift (f/m/d)

Holidu GmbH

Anzeigenbeschreibung

Holidu is one of the fastest-growing travel tech companies worldwide. With more than $100M in funding to date and an international team of travel and technology enthusiasts, our mission is to finally make the search and booking of vacation rentals easy. With our search engine for vacation rentals Holidu we help travelers book the ideal accommodation for the lowest price, and through our software-and-service solution Bookiply we also support vacation rental owners in multiplying their bookings with less work. Do you want to have an impact on millions of travelers worldwide? Then pack your bag, hop on board and get ready for takeoff!

Your future crew

You will be part of an international, growing team of 7 people from all over the world, directly mentored by Lisa, the team lead for the Holidu Customer Happiness team. After an onboarding period in Munich this position can also be held remotely.

Besides making our customers happy, our team enjoys playing table soccer in their breaks and is well known for their delicious cakes and their amazing annually organized Customer Happiness brunch.
 

Your role in this journey

  • You will consult our German customers via phone, e-mail & Whats App and help them find their dream vacation rental.
  • You will support our customers in the booking process, with cancellations and rebookings.
  • You will communicate with our partners to provide the best customer service possible and solve all of our customers’ challenges.

Your backpack is filled with

  • Willingness to work at weekends.
  • Ongoing studies in Tourism, Business Administration, Languages or similar.
  • Fluency in German and good English skills. Any other language is a plus.
  • Friendly team work oriented personality and strong communication skills.
  • Customer focused mindset with good problem solving skills.
  • First experiences in customer service or in the hotel industry are a plus.

Our adventure includes

  • Fair salary for both voluntary & compulsory internships as well as working students.
  • Have an impact on the millions of people using our product every month.
  • Grow with responsibility from day 1 and develop yourself further through regular feedback, workshops and knowledge exchange.
  • Connect and have fun with international, diverse and yet like-minded people at work, regular events and weekly office days with your team.
  • Get a sneak peek at the adventure that awaits you on Instagram @lifeatholidu.

 

Want to travel with us?

Apply online on our career page! Your first travel contact will be Lucia from HR.

We champion diversity in every aspect of life. We encourage applications from all genders, corners of the world and individual backgrounds. If you have a disability or special need that requires accommodation, please let us know.

Location

Munich, Germany

Einsatzort

  • München Moosach (80992)

Über das Unternehmen

Holidu is building the world’s best search engine for vacation rentals. Our mission is to finally make finding and booking the perfect rental easy. We are on this journey in a rapidly growing team of travel and technology enthusiasts from all over the world. Our travel mates also include investors and mentors who have helped companies such as Booking.com, Spotify and Zalando to achieve global success. So, pack your bag, hop on board and get ready for take off!

Ich stimme der Verwendung von Cookies für Webanalyse und personalisierte Werbung zu. Meine Zustimmung kann ich jederzeit über den Button “Zustimmung widerrufen” am Ende der Datenschutzerklärung widerrufen. Alternativ kannst du auch deine Einwilligung nicht erteilen, indem du hier klickst. Wir und unsere Partner nutzen Cookies, um unsere Webseiten für dich optimal zu gestalten und fort­laufend zu verbessern. Durch das Klicken des “Zustimmen“-Buttons stimmst du dieser Verarbeitung der auf Deinem Gerät gespeicherten Daten wie z.B. persönlichen Identifikatoren oder IP-Adressen für diese Verarbeitungszwecke zu. Darüber hinaus willigst du gem. Art. 49 Abs. 1 DSGVO ein, dass auch Anbieter außerhalb der EU wie z.B. den USA deine Daten verarbeiten. In diesem Fall ist es möglich, dass die übermittelten Daten durch lokale Behörden verarbeitet werden. Weitere Details findest du in unserer Datenschutzerklärung .