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Customer Support - Remote

Modsquad

Anzeigenbeschreibung

ModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in Customer Support! 

Do you have a Support background?

Do you enjoy work-from-home and flexible schedules?

ModSquad is seeking Mod Contractors to join our network!

If you want the chance to work gigs on the coolest of client projects...then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that's where we come in.

Our Mods bring super skills, a positive attitude and great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client's product or services. Project gigs available now and more are on the horizon. 

Our client provides a cool, innovative product which appeals to both car enthusiasts and DIY mechanics alike, giving drivers access to their car like never before via a convenient Bluetooth-enabled device and a fully-featured app.

Project Hours:

24/7

Commitment:

10 hours per week

What’s In It For You:

    • The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps! 
    • Flexible self-scheduling
    • Access to ‘Hot Gigs’ postings exclusive to the Mod Network
    • Work from home
    • Competitive hourly rate - Discussed during your first interview
    • Paid orientation

What We Are Looking For:

    • Customer Service skills
    • Zendesk experience
    • Ability to follow workflows
    • Some knowledge of car brands and models
    • German/English bilingual skills

Einsatzort

  • Berlin Mitte (10115)

Über das Unternehmen

ModSquad’s ModSourcing is outsourcing MODernized. Our movement is to lighten the load of digital engagement for global brands with smart processes, innovative tools and a customized, fun and flexible workforce. With operation centers in Northern California, Austin and Northern Ireland and offices in San Francisco, London and New York, our 10,000+ Mods around the world moderate content, chat with customers, manage communities and buzz in social media for the world’s coolest brands, 24/7/365, in 50+ languages and dialects. We are the Mods!

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