Anzeigenbeschreibung
Purpose of position
As Junior Technical Analyst (m/f/d)- Italian Market you are responsible for the successful technical implementation of new clients´ programmes or campaigns. You make sure the best possible tracking quality is provided and you monitor the quality and actuality of technical parameters of the programs and you work closely with our Client Services Teams. As part of our Global Technical Services Team you belong to a global, centralized funcion with team members in multiple countries and you will be based either in London, Berlin or Paris, depending on your preference.
Key Tasks
- Implementation of new advertiser programmes and campaigns on the Awin UI
- Debugging the client tracking tag implementation for errors and providing possible solution
- Providing a high level of technical support to internal colleagues, publishers and advertisers via email, phone and ticketing system
- Tracking quality monitoring and identifying technical issues
- Analysing of internal errors and escalating as appropriate
- Product Data Feeds configuration and quality monitoring
- Implementation and monitoring of additional Awin technologies
Skills & Expertise
- BS degree in Information Technology, Computer Science or equivalent experience ideally within performance marketing or an internet related business, such as web hosting, ISP, eCommerce, solution provider or digital agency
- Ability to understand web languages such as basic HTML and JavaScript Basic knowledge of one programming language (Java, PHP, Ruby etc.)
- Good understanding of the e-commerce business and firm grasp of current market developments, frequently used solutions and tech providers Proficient MS Office user
- Strong analytical skills when it comes to quickly understanding new complex technical challenges
- Good problem-solving and troubleshooting skills
- Strong customer focus and service attitude
- Very good and focused communication behaviour
- Constructive behaviour and ability to deescalate conflict situations with internal stakeholders and clients
- Strong sense of responsibility and reliability regarding promises and commitments
- High willingness to learn and develop oneself
- Excellent knowledge of Italian and English