CCC is one of the leading companies in providing professional customer care in Europe. More than 5.500 service professionals at 17 locations in 8 countries deliver international customer service solutions on the highest level.
For our location in Berlin we are currently looking for a highly motivated and friendly
Customer Service Agent in Danish, German & English
Working as a customer care agent you take requests from our customers, help them with the use of the homepage and advise on the phone as well as via email and fax. The requests mainly include questions about orders, supplies and claims. Furthermore you help translate templates as well as ad hoc questions on our social media channels.
What you can offer to us is:
- Excellent Danish, German and English skills – in written and spoken form
- Experience in or passion for customer care, preferably in ecommerce
- Great communication skills
- Good MS Office knowledge
- Customer-oriented personality
- Solution-oriented work style
- Ability to multi-task
- Flexibility, reliability and ability to work in a team
What we will offer you:
- Challenging and diversified tasks
- An excellent and business partner
- Operating times from Monday till Friday from 9:30 – 18 o’clock (full-time; part-time or student jobs)
- A great office with modern work stations
- A highly motivated and engaged team
- The opportunity to become a valued customer service professional
- Internal training and further education
- Promotion prospects in our international team
- Fixed salary per hour and performance bonus
Our recruiting team will be happy to answer your questions in advance: +49 30 520 025-333.
We look forward to receiving your detailed application via email to email@example.com.
- Berlin Prenzlauer Berg (10409)
Über das Unternehmen
Competence Call Center ist eines der führenden Call Center Europas. Mehr als 4.000 Service Professionals bieten an 13 Standorten in 8 Ländern internationale Call Center Services auf höchstem Niveau. Als Qualitätsanbieter setzen wir Kommunikationslösungen für namhafte nationale und internationale Unternehmen um. CCC zählt zu den erfolgreichsten Outsourcern dieser zukunftsorientierten Wachstumsbranche, in der jeder Mitarbeiter von der positiven Unternehmensentwicklung profitiert.