Delivery Hero is building the next generation global online food-ordering platform. Our awesome international team already operates in 33 countries worldwide to ensure hungry customers get the fastest way to their favorite takeaway food. The company has grown from its inception in 2011 to become the world's largest food-ordering networks. This is an exciting time for Delivery Hero with a huge and rapid amount of growth in countries, market size and opportunities.
The International team is looking for a Global Operations Intern (f/m) to join the central global squad of smart and driven people who work closely together with our entities worldwide to ensure each and every entity performs in their most efficient way. Together with the senior management and the local teams you’ll make sure best practices are shared across all entities be responsible for the roll-out of global projects.
- Support the Team in NPS data mining in order to identify detraction/promotion drivers and work toward solutions on improving the customer experience
- You will analyze, request and help create reports with the local BI teams and create PowerPoint presentations
- You take ownership for our gizmo survey tool
- You support the team with the Global roll-outs of Ops related standards
- You conduct competitive industry research and analysis
- You will analyze trends in our data and provide insight and explanation
- You help Identify best practices and help share these across the entities
Your heroic skills:
- You ideally have already successfully completed the 3rd semester of your studies in business administration, computer science, engineering or economics or a related field
- You are data driven and have exceptional analytic skills with a strong attention to detail as well as a hands-on mentality
- You’ve gained experience working with PowerPoint, Excel, and Word
- You are motivated, well-organized, detail-oriented and flexible
- You thrive in collaborating with multiple personalities and communicating with all levels of the organization
- You have excellent English language skills
We offer you:
- A dynamic, fast paced environment
- A team that want to excel and make customers happy
- Collaborative environment with experienced colleagues
- Dynamic international office environment with English as a working language
- Flexible and agile company with flat hierarchy
Have we caught your attention? Then please send us your application including cover letter, CV, salary expectations and earliest starting date. We’re looking forward to your application!
Up for the challenge?
- Berlin Mitte (10117)
Über das Unternehmen
Who We Are In May 2011 Niklas Östberg founded Delivery Hero and began his journey of building the global leader in online food ordering. His founding team, completed by members of Team Europe, shared decades of knowledge of working with internet companies. Likewise important, they shared a vision for the future of online food ordering. Together with a hand-picked, passionate team they managed to truly catapult the business to where it is today. Delivery Hero and its headquarters are located in Berlin, boasting 1000 employees in HQ alone. Diversity is a key pillar for our success. Employees with over 70 nationalities across 5 continents work for us, enabling us to exchange best practice from markets from each corner of the world. Fortunately, we are not the only ones who believe in our vision to transform the industry. The business is backed by first-tier investors. To date $1 billion has been raised in our mission to provide people with the easiest way to their favourite food. What we do Since we started Delivery Hero we have been continuously transforming the way people order food online. In essence, visiting our platforms is the easiest way to your favourite food. Choice, convenience, reliability, and quality are the key benefits for our customers. You can easily browse thousands of restaurant menus to find your favourite dish. Orders and payments can conveniently be placed online and restaurants are peer-reviewed, making it easier to choose the best restaurant every time. With just a few clicks delicious food is on its way!