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Czech Customer Support (f/m)



Would you like to work in a fast pace and multicultural environment? Then Clariness is the right place to be! Clariness is a leading international patient recruitment service provider. We are a rapidly growing international company, providing clinical trial acceleration services to the pharmaceutical, biotechnical, and medical device industries. For our Hamburg office, we’re now looking for motivated folks to join our international team.

Are you passionate about the online business and experienced with Customer Support? Do you enjoy working in an international environment and want to be involved in strengthening our Customer Support team in Hamburg? Then join our team and become part of our ongoing success!

Your Tasks:

  • You are responsible for our utmost priority – our clients!
  • You represent our company by being the first point of contact for our clients – doctors, study coordinators and patients
  • You advise doctors and patients in Czech (no sales calls, pure customer service)
  • You are stress-resistant and always offer good advice for any request
  • Most importantly: You get to know new people and are able to enthuse about our company
  • You are part of our special team where your main task is to help doctors and patients to connect with each other

Your Profile:

  • You have already gained some initial experience in handling customers via phone and email
  • You speak Czech fluently, plus you have good English skills
  • You are well-organized, love talking on the phone and enjoy working as a part of a team
  • You are a confident communicator with the desire to provide a first class service to customers
  • You are living in or around Hamburg and you would like to work as a freelancer
  • You are experienced in MS Office (especially Word and Excel)

Excited by the prospect of joining us?

Please sent us your application including CV by email. We look forward to hearing from you!



  • Hamburg Altona-Altstadt (22767)

Über das Unternehmen

At Clariness, our mission is to bring medical innovations to market faster by accelerating clinical trials.

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